CLIENT AGREEMENT, TERMS & CONDITIONS AND REFUND POLICY

Program Provider: Samrridhi by Shweta
Founder & Coach: Vinisha Dipen Mulchandani
Website: www.shwetadipen.com
Effective Date: [11th nov 2026]
Program Name: [The Royal Frequencies]

INTRODUCTION

Welcome to Samrridhi by Shweta.
We are delighted that you have chosen to invest in yourself, your growth and your transformation.
Our programs are designed to provide structured coaching, guidance, learning resources, practical exercises and implementation support to help you create meaningful changes in different areas of your life and business.
Before enrolling, we request that you carefully read this agreement, including the payment terms, refund policy, participation requirements, confidentiality obligations and intellectual property provisions.
By making a payment, accepting admission and confirming your enrolment, you acknowledge that you have read, understood and agreed to abide by the terms and conditions outlined in this agreement.

1. PROGRAM OVERVIEW AND SERVICES

1.1. Samrridhi by Shweta provides coaching, mentorship, educational resources, personal development programs, manifestation methodologies, workshops and transformation experiences.

1.2. Depending on the program purchased, services may include:

• Live coaching and mentoring sessions.
• Recorded training sessions and learning modules.
• Worksheets, assignments and implementation exercises.
• Guided meditations and manifestation practices.
• Personal development frameworks and proprietary methodologies.
• Community access and group interactions.
• Accountability and implementation support.
• Additional resources as communicated during enrolment.

1.3. The exact deliverables, duration, session frequency, support structure and access period will be communicated to the client before enrolment or through the official program onboarding material.

1.4. The coach reserves the right to make reasonable adjustments to the program schedule, session format, learning resources and delivery methods where necessary, while making reasonable efforts to provide the agreed services.

1.5. If a scheduled session needs to be cancelled due to circumstances beyond the reasonable control of the coach, an alternative session or reasonable rescheduling arrangement will be communicated.

2. ENROLMENT AND SEAT BOOKING

2.1. Admission into the program is subject to the application, consultation and selection process conducted by Samrridhi by Shweta Team.

2.2. Once selected, the client must pay an initial booking amount of ₹35,000 (Thirty-Five Thousand Rupees Only) to reserve their seat in the program.

2.3. The ₹35,000 booking amount will be adjusted against the total program fee.

2.4. The remaining balance of the program fee must be paid within seven (7) calendar days from the date of booking, unless an alternative arrangement is expressly approved in writing by Samrridhi by Shweta.

2.5. The initial ₹35,000 booking amount is non-refundable in the event of voluntary withdrawal, failure to complete the balance payment or failure to fulfil the conditions of the refund policy.

2.6. However, the booking amount will be included in the refund if the client successfully fulfils ALL the eligibility requirements mentioned under Section 5 (Seven-Day Conditional Refund Policy).

2.7. If the client fails to complete the balance payment within the stipulated period, Samrridhi by Shweta reserves the right to cancel the provisional enrolment and release the reserved seat.

2.8. Any request for an extension of the balance payment deadline must be made in writing and will be considered at the discretion of Samrriddhi by Shweta.

3. PAYMENT TERMS AND CONFIRMATION OF ENROLMENT

3.1. All program payments must be made through the officially authorised payment methods communicated by Samrriddhi by Shweta.

3.2. Enrolment will be considered complete only after receipt of the full program fee.

3.3. The client will receive official enrolment confirmation and onboarding instructions after successful completion of the payment process.

3.4. Access to the program, learning resources, community and assignments will be provided only after receipt of the full program fee.

3.5. The client is responsible for applicable taxes and charges as disclosed at the time of purchase.

3.6. In case of a failed transaction where the amount has been debited but enrolment has not been confirmed, the client must notify the program team with the relevant transaction details. The matter will be verified and resolved through the applicable payment process.

3.7. Any approved refund arising from a payment failure or duplicate transaction will be handled separately from the conditional program refund policy.

4. CLIENT PARTICIPATION AND IMPLEMENTATION RESPONSIBILITIES

4.1. The client understands that the program requires active participation, personal commitment and implementation.
4.2. The client agrees to:

• Attend scheduled sessions.
• Complete the prescribed assignments and activities.
• Follow the instructions communicated by the coach and the team.
• Submit assignments within the specified timelines.
• Participate respectfully in the learning community.
• Maintain consistency throughout the program.
• Use the provided resources for personal learning and development.

4.3. The client acknowledges that coaching is a collaborative process. The coach provides guidance, tools, methodologies and support, while the client remains responsible for their own decisions, actions and implementation.

4.4. Failure to attend sessions or participate in the program does not automatically extend the refund eligibility period.

4.5. The client must follow the official communication and assignment submission procedures communicated during onboarding.

5. SEVEN-DAY CONDITIONAL REFUND POLICY

Samrridhi by Shweta offers a conditional seven-day refund opportunity to clients who have fully enrolled and genuinely completed the prescribed initial implementation process.
This is an implementation-based refund opportunity and not an unconditional money-back guarantee.
The client must fulfil ALL the requirements mentioned below to become eligible for consideration of a refund.

5.1. Commencement of the Seven-Day Refund Period

a. The seven-day refund eligibility period will commence from the date on which the client receives official enrolment confirmation and access to the initial onboarding material and assignments, following receipt of the complete program fee.

b. The seven-day implementation period and the seven-day refund request deadline will be calculated from this official onboarding commencement date.

c. The client will be informed of the commencement date through the official communication channel.

5.2. Mandatory Conditions for Refund Eligibility

A client may request a refund only after fulfilling ALL the following conditions:
a. The client must have paid the complete program fee, including the initial ₹35,000 booking amount.

b. The client must have received official enrolment confirmation and access to the prescribed onboarding material.

c. The client must complete all seven (7) consecutive days of assignments, exercises and implementation tasks prescribed by Samrridhi by Shweta.

d. Every assignment must be completed sincerely, honestly and within the specified timelines.

e. The client must submit all worksheets, exercises, reflections, implementation reports and supporting evidence requested by the program team.

f. The client must follow the instructions, methodologies and implementation guidelines communicated by the coach and the team.

g. The client must submit a formal written refund request within the seven-day refund eligibility period.

h. The client must not have violated any material terms of this agreement, particularly the confidentiality, intellectual property and content-sharing provisions.

i. The client must provide all relevant records and information reasonably required to verify completion of the seven-day implementation process.

5.3. Refund Amount

If the client successfully fulfils ALL the above conditions and the refund request is approved following verification:
a. The entire program fee paid by the client, including the initial ₹35,000 booking amount, will be eligible for a refund.

b. The ₹35,000 booking amount will not be excluded from the refund calculation in such an approved refund case.

c. The refund will be processed through the original payment method, subject to applicable payment gateway procedures and legal requirements.

d. Approved refunds will ordinarily be processed within 10–15 working days of approval, or within any shorter period required by applicable law.

5.4. Circumstances in Which Refund Eligibility Will Not Apply

A refund request may be rejected where the client:
a. Has not completed the full program payment.

b. Has failed to complete all seven days of prescribed assignments and implementation activities.

c. Has submitted assignments partially, dishonestly or outside the stipulated timelines without an approved extension.

d. Has failed to submit the required evidence of implementation.

e. Has not followed the prescribed implementation instructions.

f. Has shared, copied, reproduced, distributed or commercially exploited proprietary program material.

g. Has violated confidentiality or intellectual property provisions of this agreement.

h. Has submitted the refund request after the expiry of the seven-day eligibility period.

i. Has otherwise materially breached the agreement.

5.5. Refund Request and Verification Process

All refund requests must be submitted in writing through the officially designated communication channel.
The client must provide:

• Full name and registered contact details.
• Program enrolment details.
• Payment transaction details.
• Completion records of all seven days of assignments.
• Supporting documents and evidence of implementation.
• A formal written refund request.

Samrridhi by Shweta will review the submitted information against the eligibility requirements and communicate the decision.

A refund request will not be rejected arbitrarily. The decision will be based on the documented conditions of this policy and applicable law.

5.6. Important Clarification Regarding the ₹35,000 Booking Amount

The initial ₹35,000 booking amount is not automatically refundable upon completion of the balance payment or voluntary withdrawal from the program.

However, the entire ₹35,000 booking amount becomes eligible for a refund when the client successfully fulfils ALL the conditions of this Seven-Day Conditional Refund Policy.

The client understands that the refund opportunity is conditional upon completing the entire prescribed seven-day implementation process and complying with all applicable terms of this agreement.

Nothing in this policy limits any refund or remedy that may be required under applicable law.

6. CONFIDENTIALITY AND NON-DISCLOSURE

6.1. All information shared during the program must be treated as confidential.

6.2. Confidential information includes, but is not limited to:

• Live coaching and mentoring sessions.
• Private coaching sessions and discussions.
• Training recordings and presentations.
• Worksheets, PDFs and learning resources.
• Proprietary methodologies and frameworks.
• Business strategies and personal development techniques.
• Private community conversations.
• Participant information and personal experiences.
• Internal program processes and materials

6.3. The client shall not disclose, forward, publish, distribute or share confidential program information with any unauthorised third party.

6.4. The client shall not share private community discussions, screenshots, recordings, session links or personal experiences shared by other participants.

6.5. Every participant is expected to respect the privacy and confidentiality of other members.

6.6. These confidentiality obligations continue even after the client’s enrolment, participation or membership ends.

6.7. Confidential information may be disclosed where legally required, or with the prior written consent of the relevant rights holder.

7. INTELLECTUAL PROPERTY AND CONTENT PROTECTION

7.1. All program materials, including recordings, videos, presentations, worksheets, PDFs, exercises, frameworks, scripts, meditations, proprietary processes and training resources, are the intellectual property of Samrridhi by Shweta or their respective rights holders.

7.2. The client receives a limited, personal, non-transferable licence to access and use the materials for their own learning and development.

7.3. The client shall NOT:
a. Share course recordings, PDFs, worksheets or training materials with anyone.
b. Copy, reproduce, distribute or publish program content.
c. Upload program materials to social media, public platforms or file-sharing websites.
d. Record or screen-record private coaching sessions without written permission.
e. Teach, resell, sublicense or commercially exploit the program’s proprietary frameworks or materials.
f. Use the coach’s intellectual property to create or market a competing product without written authorisation.
g. Share login credentials, passwords or private access links with unauthorised individuals.

7.4. Any unauthorised use, reproduction or distribution of program material may result in suspension or termination of access and appropriate legal remedies.

7.5. The intellectual property rights in the program materials remain with their respective owners. Enrolment does not transfer ownership of any proprietary material to the client.

7.6. These intellectual property obligations survive the completion or termination of the program.

8. CODE OF CONDUCT AND COMMUNITY GUIDELINES

8.1. Every participant is expected to maintain professional, respectful and cooperative conduct.

8.2. Participants must not engage in:

• Harassment, intimidation or abusive behaviour.
• Discrimination or personal attacks.
• Disruptive conduct during live sessions.
  
• Unauthorised promotion or solicitation.
  
• Sharing another participant’s private information.
  
• Misuse of community access.
  
• Deliberate disruption of the learning environment.
  

8.3. Participants must respect the coach, team members and fellow participants.

8.4. Concerns and grievances should be communicated through the designated official channels.

9. MISCONDUCT, BREACH AND TERMINATION

9.1. Samrridhi by Shweta reserves the right to suspend or terminate a client’s access in cases of serious misconduct or material breach of this agreement.

9.2. Grounds for suspension or termination may include:
a. Unauthorised sharing of proprietary program materials.
b. Intellectual property infringement.
c. Repeated disruptive or abusive behaviour.
d. Misuse of private community access.
e. Harassment of participants or team members.
f. Material violation of confidentiality obligations.
g. Fraudulent activity or deliberate misuse of program resources.

9.3. Where appropriate, the client may be provided an opportunity to rectify the violation before termination.

9.4. Termination resulting from a substantiated breach by the client does not automatically create an entitlement to a refund, subject to applicable law.

9.5. Termination of access does not affect confidentiality and intellectual property obligations that survive the agreement.

10. NO GUARANTEE OF SPECIFIC RESULTS

10.1. Samrridhi by Shweta provides coaching, mentorship, educational resources and personal development methodologies.

10.2. No specific financial, professional, relationship, health, spiritual or personal transformation outcome is guaranteed.

10.3. Individual results vary depending on personal circumstances, consistency, participation, implementation and factors beyond the coach’s control.

10.4. Testimonials and success stories represent individual experiences and should not be interpreted as guaranteed outcomes.

10.5. The client acknowledges that their transformation is a collaborative process requiring personal responsibility and active participation.

10.6. Coaching and manifestation services are not a substitute for medical, psychological, legal, financial or other regulated professional advice.

11. COMMUNICATION AND SUPPORT

11.1. All official communication, assignment submissions, refund requests and administrative matters must be directed through the officially designated communication channels.

11.2. Clients must follow the support protocols communicated during onboarding.

11.3. Unscheduled personal calls or messages to the coach or team are not a substitute for the official support process.

11.4. The program team will make reasonable efforts to respond to support requests within the communicated service timelines.

11.5. Any technical issue affecting access to program resources should be reported promptly through the designated support channel.

12. PROGRAM ACCESS, DEFERRAL AND EXTENSIONS

12.1. Program access will be available for the duration communicated at the time of enrolment.

12.2. Access to recordings, learning resources and community facilities may be withdrawn upon expiry of the agreed program duration.

12.3. Deferral requests must be submitted in writing and will be considered on a case-by-case basis.

12.4. Any approved deferral or extension will be communicated in writing, including the applicable revised access period.

12.5. A deferral or extension does not automatically extend the seven-day refund eligibility period.

13. LIMITATION OF LIABILITY

13.1. Samrridhi by Shweta will exercise reasonable care in delivering the agreed coaching and educational services.

13.2. The program provider will not be responsible for interruptions caused by third-party platforms, internet connectivity, external technology providers or circumstances beyond reasonable control, provided reasonable efforts are made to address such interruptions.

13.3. The client remains responsible for their own decisions, implementation and actions based on the guidance received.

13.4. Nothing in this agreement excludes liability that cannot legally be excluded, including liability for fraud, wilful misconduct or deficiency in services where established under applicable law.

14. PRIVACY AND CLIENT INFORMATION

14.1. Personal information collected during enrolment will be used for legitimate purposes relating to program administration, communication, payment processing and service delivery.

14.2. The program provider will take reasonable measures to protect the client’s personal information.

14.3. Client information will not be disclosed to unauthorised third parties, except where necessary for service delivery, authorised by the client or required by law.

14.4. The client should not share sensitive personal or financial information in public community spaces.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1. This agreement will be governed by the applicable laws of India.

15.2. In case of any disagreement, the client and Samrridhi by Shweta will first attempt to resolve the matter through good-faith written communication.

15.3. If the matter remains unresolved, either party may pursue remedies before the appropriate legal forum having jurisdiction under applicable law.

15.4. Nothing in this agreement restricts the client’s statutory consumer rights or access to a competent consumer forum.

16. CHANGES TO THE AGREEMENT

16.1. Samrridhi by Shweta may update its policies and operational procedures when reasonably necessary.

16.2. Any material change affecting an existing client’s contractual rights or obligations will be communicated appropriately and will not retrospectively remove rights already accrued.

16.3. The version of the agreement accepted by the client at enrolment will remain the governing version for that enrolment, unless both parties agree otherwise in writing or applicable law requires otherwise.

17. SEVERABILITY

If any provision of this agreement is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to remain effective to the extent legally permissible.

18. ENTIRE AGREEMENT

This agreement, together with the program-specific details communicated and accepted at enrolment, constitutes the understanding between Samrridhi by Shweta and the client regarding the services purchased.

Any additional commitments or variations must be confirmed in writing by the authorised representative of Samrridhi by Shweta.

IMPORTANT NOTICE

This agreement is intended to establish clear expectations, protect the interests of both parties and ensure a transparent coaching experience.

By enrolling, the client confirms that they have had an opportunity to review the terms and seek clarification before making the payment.

All provisions are subject to applicable laws and regulations in India.

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